Keeping my Details Up-to-Date

Having the right contact details for parents means we can keep you informed about your child and let you know what's happening at school.

It is vital that we hold current contact details for the parents/carers of all students at HGS. This is so we can keep you updated about events at school, and crucially so we can telephone you in an emergency.

SIMS Parent App

To ensure we have your most up-to-date contact details, there is an app you can use. SIMS Parent can be downloaded to your phone, and you can see the details that we hold for you and confirm that they are correct, or tell us about anything that has changed. All parents should use the app so we know the details we hold for you are correct.

How to use the app

When your child starts at HGS, their details will be added to SIMS, the school’s data system, and you should receive an email with an invitation code to download and register for the app.

  • Check your emails for an email from [email protected], with an invitation code.
  • If you have not received an email, first check your junk mail.
  • If you still do not have the email, contact us by emailing [email protected] with your child’s name and form and we will resend the invitation code.
  • Click the link in the email, and follow the instructions to download and register for SIMS Parent.
  • Choose how you wish to log in, and enter the invitation code from the email.
  • Once you have registered and signed in, click ‘Data Collection’.
  • Check all your details and update anything that needs changing. Even if nothing needs changing, once you have finished checking, click ‘Finish Changes’. This alerts us that you have checked your details and they are correct.

If you have any difficulties, check our Getting Started guide.

FAQs

  • Do I need to use the SIMS Parent app?

Yes, all parents should download, register for and use the SIMS Parent app.

  • Do I need to submit a data collection form even if my details haven’t changed?

Yes. Even if the details are correct, you should still submit the data collection so we know you have checked them.

  • What should I do if I am having problems registering or using the app?

If you have read the Getting Started guide and are still having difficulties with using the app, please email [email protected].